Anytime, Anywhere Customer Engagement!
Text messaging enables you to send important, time sensitive messages to your opted-in audience. Your messages may contain announcements, alerts, news, driving directions, and even mobile coupons. You can use text messaging to run contests, confirm appointments, get customer feedback, run a rewards program, and so much more.
If you don't care when, or if, a customer reads your message...send an email. If you want them to read it within seconds of you sending it...send a text message!
All text messaging campaigns require the following elements:
KEYWORD: this is the word that end-users will “text in” to join your campaign. The keyword is what defines your campaign on a particular SHORT CODE. Skoop! will assign a keyword to your campaign upon its creation.
SHORT CODE: this the short phone number – typically 5 or 6 digits – that the KEYWORD is sent to. The short code is typically owned and managed by the mobile marketing company. Skoop!'s main short code is 75667.
Demo: text CARWASH to 75667 to join the Joe's Car Wash mobile club
Text Messaging Campaign Types from Skoop!
Build an opt-in subscriber list and then blast your messages to them on your schedule. Run a special one-day sale event on slow days, or sell your perishable inventory, or invite your best customers in for a preview of your new products! The uses of a broadcast campaign are without limit.
Allow customers to easily "pull" your coupons on demand, simply by texting in a special keyword. They redeem them by just showing the message at your business. Or, use Skoop!'s powerful Mobile Coupon Redemption Platform to redeem, track, amd measure your coupon program performance.
A text message reminder before an appointment is a proven way of decreasing "no-shows". Your customers will appreciate the reminder and you will decrease expensive dead-time...and increase your revenue!
Allow customers to participate in fun contests...a great way to engage your audience and at the same time, build your subscriber list.
Voting / Polling / Surveys
Allow customers to weigh-in... and get valuable feedback on how you're doing. This a great way to build your subscriber list and engage your customers at the same time.
Contests and Sweepstakes
Offer a prize to your customers and prospects in return for joining your text alerts club... and watch them opt-in.